ER & After-Hours Referral Support

For Veterinary Practices Without Overnight or Emergency Coverage

24/7 Emergency Care — With Guaranteed Record Return

Family Pet Medical Center provides round-the-clock emergency and urgent care for veterinary practices that do not offer overnight or after-hours services.

When you refer to us, your patient receives immediate, compassionate care — and your clinic receives complete, timely medical records returned through our ezyVet system.

  • Your client remains your client
  • New referred patients receive a complimentary exam
  • Typed medical records returned promptly via ezyVet
Submit a Referral
  Call Our Referral Team
Dr. Ferrera examining a referred canine patient.
Who This Referral Support Is For

This referral pathway is designed for:

  • General practices without overnight or ER coverage
  • Clinics that close evenings, weekends, or holidays
  • Doctors seeking reliable emergency support without sacrificing continuity of care

If your clinic needs a dependable after-hours ER partner, we’re here to support you.

How ER & After-Hours Referral Support Works

1
Referral Initiated

You refer your patient to Family Pet Medical Center by:

  • Submitting our secure Online Referral Form, or
  • Directing your client to our hospital during an after-hours emergency

New patients referred through participating clinics receive a complimentary exam at their first visit.

2
Emergency & Urgent Care Provided

Our experienced emergency team provides:

  • 24/7 emergency and urgent care
  • Advanced diagnostics and critical care monitoring
  • Hospitalization when medically necessary
  • Clear, compassionate communication with pet owners

3
Medical Records Are Documented in ezyVet

All patient care is fully documented in ezyVet, ensuring:

  • Accurate medical records
  • Clear treatment timelines
  • Organized diagnostic results
  • Typed discharge instructions

This allows for seamless record generation and return.

4
Guaranteed Medical Record Return

Based on your clinic’s preferences, we will:

  • Email complete medical records to your clinic
  • Call if your patient is hospitalized
  • Provide updates during extended stays
  • Send a final discharge summary once stable

No chasing. No missing notes. No delays.

5
Patient Returns to Your Care

Once medically appropriate:

  • The patient is discharged back to your clinic
  • You resume primary veterinary care
  • We do not retain long-term cases
  • Your client relationship is fully respected

A Meaningful Benefit for Your Patients

We believe referrals should benefit both the clinic and the client.

Patients referred through our ER & After-Hours Referral Support receive:

  • A complimentary new patient exam
  • Access to 24/7 emergency and urgent care
  • Compassionate handling by experienced teams
  • A smooth transition back to their primary veterinarian

This allows you to refer with confidence while offering added value to your clients.

Referring Veterinarians

Our Commitment to Referring Veterinarians

Family Pet Medical Center is committed to being a supportive ER partner, not a competitor.

You can expect:

  • Respect for your client relationships
  • Clear and timely communication
  • Prompt return of medical records via ezyVet
  • Professional collaboration with your clinical team

What Your Clients Experience

Your clients receive:

  • A complimentary new patient exam
  • 24/7 access to emergency and urgent care
  • Skilled veterinary nursing and medical teams
  • Transparent treatment explanations
  • Clear discharge instructions and follow-up

Referral Partnership Program

For urgent referrals, please call us at (954) 567-2500.

Clinic information

Clinic Hours:

Referring Doctor:

Communication Preferences:

Return To Primary Care Preference:

Records & Follow-Up: